在 Amazon (https://www.amazon.de/) 买了东西，有 DHL 的编号 (Tracking ID)，需要在DHL的网站上查询快递的具体状态：

https://www.dhl.de/en/privatkunden.html

当有一些原因时，配送是不能成功的，比如：

Unfortunately, the shipment could not be delivered. This may be for the following reasons: no name on doorbell; recipient has moved; recipient could not be found based on the address details provided on the shipment.

no name on doorbell 门铃上没有名字

recipient has moved 收件人已搬家

recipient could not be found based on the address details provided on the shipment 根据货件上提供的详细地址无法找到收件人

简而言之，地址上面需要有收件人的名字，这很重要。